Privacy Policy

Last updated: January 2024

Introduction

cloud-jaguar ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address)
• Contact information (postal address)
• Service preferences and enquiry details
• Website usage data through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver the garden care services you request
• Improve our website and services
• Communicate important updates about your service
• Comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit an enquiry form or contact us
• Contract: To provide services you have requested
• Legitimate interest: To improve our services and website functionality
• Legal obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share data with:

• Service providers who assist in operating our website
• Professional advisers (accountants, lawyers) as required
• Regulatory bodies when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than three years after your last interaction with us, unless a longer retention period is required by law.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

cloud-jaguar
47 Greenfield Lane
Richmond, London
TW9 2PH
Email: [email protected]